Little Havana Mugs

All consumable products (coffee) are non-refundable because the preparation of the product is done specifically according to the customer's order. The quality of these products depend largely on the time from the roasting date. 

For all other products, customers have the right to return their order within 14 days from receiving the order. This right only applies in the case that the product and its original packaging can be returned in the same condition as when received. If the return does not meet this criteria additional expenses may be charged. If customers choose to return an order, they first have to contact lacoladagourmet@gmail.com in order to get a return address. Return labels are not provided, the customer will have to ship back the order at their own expense. If an item is defective or damaged in any way on arrival contact the same email as above within 14 days for more information on next steps. We will not accept any returns made after this timeframe. 

On occasion La Colada Gourmet may provide promotional shipping to customers who spend over a certain amount. However, these promotions can change without notice. 

Shipping costs will be calculated at check-out. 

Shipping damages, delay, or losses that may occur due to the occurrence of natural disasters or other acts of force majeure will not be La Colada Gourmet’s responsibility. Nor any other extra fees, charges, or customs related to your shipment. 

We currently only offer shipping through USPS.